Frequently Asked Questions
Everything you need to know about your SAUNABOX experience.
What is included in a standard SAUNABOX kit?
Each SAUNABOX comes with a portable insulated sauna tent, a high-performance steam generator, a foldable chair, and a remote control for easy temperature adjustment.
How long does shipping take within the United States?
We offer standard shipping which typically takes 3-7 business days. Expedited shipping options are available at checkout if you wish to receive your unit sooner.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Is the SAUNABOX energy efficient?
Yes, our steam generators are designed to reach therapeutic temperatures quickly while minimizing energy consumption, costing only a few cents per session.
Does the product come with a warranty?
Every SAUNABOX is backed by a 1-year limited warranty that covers any manufacturing defects or electrical malfunctions.
How do I clean and maintain my portable sauna?
After each use, simply wipe down the interior with a dry cloth and leave the zipper open to air dry. The tent material is moisture-resistant and easy to sanitize.